SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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From the first page to the last, this eBook was a revelation. It provided us with practical and easy-to-implement strategies that have completely changed our bedtime routine for the better. No more resistance or tantrums - just calm, peaceful nights and well-rested kids (and parents!). I can't recommend it enough!
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I've read many parenting books over the years but none have been as impactful as this one when it comes to managing bedtime resistance. With clear instructions and effective strategies, we've gone from chaotic nights full of tears to calm ones where my children willingly go off to sleep on their own accord. Their restful nights mean brighter mornings too – they wake up refreshed and ready for the day ahead! Not only has it improved our family’s quality of life immensely; I’ve also seen positive changes in my children’s moods since they’re getting proper rest now.
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I'm amazed by how much of a difference this eBook has made in our home. We've gone from resistance and stress every night to restful sleeps for the whole family.
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This guide has been an absolute game-changer in our household! The techniques are simple yet so effective. We've gone from stressful, tear-filled bedtimes to smooth routines where my children willingly go off to sleep. It's not only improved their rest but also given me some much-needed peace in the evenings.
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I'm truly amazed by how much of a difference this eBook has made for us. Bedtime used to be a constant battle but now it's become one of the most peaceful parts of our day thanks to these straightforward solutions. My children are getting better sleep and as a result, they're happier during the day too.
As a parent of two lively toddlers, bedtime had always been a challenge for us. The resistance, the tantrums - it was exhausting. But this eBook has completely transformed our evenings. It's filled with practical solutions and easy-to-follow advice that have made bedtimes less stressful and more peaceful. Our children now look forward to their bedtime routine instead of fighting it, which means they're getting better sleep and are happier during the day as well. And let's not forget about the benefits for us parents - we finally have some quiet time in the evening to relax! This guide is truly invaluable.
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Recommend.
This eBook guide exceeded all my expectations! As a desperate mother dealing with constant battles at bedtime, I found solace in these pages filled with practical advice that actually works! Implementing these tips into our nightly routine resulted in immediate improvement - no more crying or begging for 'five more minutes'. Instead there's tranquility throughout our home each night as both kids settle down peacefully without any fuss or drama making way for much-needed downtime for myself after long days juggling work and household chores.
The advice offered in this book is nothing short of miraculous! With its help we've transformed chaotic bedtimes into serene evenings where everyone gets proper rest. It's amazing how such simple changes can make such a big difference – I wholeheartedly recommend giving it a try if you're struggling with your child’s bedtime resistance.
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The advice given in this ebook is not only practical but also very effective! My little ones now have a set routine they follow without any fuss.