SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide has been a lifesaver! It's given me practical strategies to handle my kids' rude comments. Highly recommend for all parents!
Satisfactory.
This resource has been nothing short of transformative for our family dynamics! It provides realistic strategies that any parent can use when confronted with their kid's rude behavior or hurtful comments. The tips aren't overly complicated nor time-consuming; they're straightforward yet incredibly effective methods that promote respectful communication within the household while helping children understand the impact of their words on others’ feelings. It doesn’t promise overnight changes but encourages consistent implementation which gradually influences positive behavioral change over time – something we’ve definitely witnessed in our house since using this guide.
I feel so much more confident responding to rudeness now. Thank you for this resource!
no more tantrums at home after using the tips from the guide 🙌
👍👍 This download was worth every penny, it helped me talk effectively with my children about their inappropriate remarks.
The advice in this digital download is priceless! I've seen such a positive change in how my family communicates.
helpful
As a parent, one of the most challenging things I've faced is dealing with my children's rude comments. It used to leave me feeling helpless and frustrated. But then I came across this practical guide for parents on how to respond effectively to rudeness. The digital download was easy and convenient, and the content - simply invaluable! Each strategy provided in this guide is backed by clear reasoning which helped me understand not just what to do, but why it works. Since implementing these techniques, our home has become much more peaceful and harmonious. This isn't just a quick-fix solution; it's about fostering understanding and respect among family members.
Absolutely recommend it to any parent struggling with their child's rude comments - you won't regret it!
this parenting guide is just what i needed... it's made talking to my kids easier and our house calmer 😊
Practical and effective - this guide has been a real help in our home!
I'm so impressed with how well these techniques work. My children are understanding better why their words can hurt others.
I am so grateful for this resource! It has given me the confidence to tackle difficult conversations with my kids about their disrespectful comments without losing my cool or feeling helpless. Our home is much more peaceful now.
i love that the strategies are simple yet effective - they really do make a difference ❤️
ok
wish i had found this sooner, it’s completely changed our approach towards handling rudeness 👏
I have always struggled with finding the right words when it comes to addressing my kids' disrespectful remarks. That’s why I decided to give this parenting guide a try - best decision ever! Every page offers insightful advice that can be easily applied even during heated moments of conflict at home or in public places where you feel all eyes are on you as you struggle with your child’s outburst. With every technique learned from this handy tool, conversations have become less confrontational between us now – there’s finally an open dialogue happening instead of constant bickering!
Impressive.
Talking with kids about rude comments isn't easy but this guide makes it simpler. A must-have tool for parents!
This guide gave me the confidence and tools I needed to tackle tough talks with my kids. 🙏
I've seen such positive changes since using these strategies. Highly recommend!
This guide has been a godsend for our family! It's not just about managing rudeness, but also fostering empathy and understanding in our children. The strategies are easy to follow and have made a noticeable difference in my kids' attitudes. I can't recommend this parenting tool enough!
Finally, a practical guide that works! Our home is so much more peaceful now.
The tips offered in this guide are simple yet powerful - they've really helped us navigate through some tough talks with our daughter regarding her inappropriate language use. We're seeing positive changes already!
A must-have tool for any parent dealing with their child's rude comments.
This digital tool has been invaluable in helping me navigate difficult conversations with my kids. 👌
recommend
This resource is a gem! It's made tackling rudeness so much easier.