SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical at first, wondering how much an eBook could really help me with my charcuterie tables. I've always been the type to just throw things together and hope for the best. But let me tell you, this guide has completely changed my perspective! It's so detailed and thorough, guiding you through every step of the process from selecting your ingredients to arranging them on your table in a way that is visually stunning. The included checklist ensures nothing is overlooked and makes the whole experience stress-free. My guests were absolutely blown away by my last grazing table setup - they thought it had been professionally catered!
Superb guide! It made my charcuterie table the star of the party.
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This digital download has been an absolute lifesaver for me. I've always struggled with arranging food aesthetically but this guide makes it so easy. It's clear, concise and incredibly helpful.
Spectacular
As someone who loves hosting but lacks a natural flair for presentation, this digital download has been a revelation! The guide doesn't just give generic advice; it provides specific tips and tricks that are easy to follow even for beginners like myself. From creating balance with different textures and colors, to considering dietary restrictions while still making sure everything looks appetizing...it covers all bases! And let's not forget about the styling checklist - such a game changer in ensuring nothing gets missed during prep time! Now I can confidently say that my charcuterie tables have become one of the highlights at our gatherings.
Wow! This is seriously the best thing I've bought in ages. My party guests were blown away by my grazing table - all thanks to this amazing guide! 😍
I love how comprehensive yet simple to follow this guide is. It’s taken my entertaining game up several notches without breaking a sweat!
Impressive
this ebook? top-notch 👏 everything you need to put together an impressive spread is right there at your fingertips, even if you're not particularly artistic like me
A must-have for anyone who enjoys hosting events at home or professionally. The tips are practical and easy-to-follow which resulted in an incredible looking charcuterie table that had everyone talking.
The ultimate tool for crafting stunning, Instagram-worthy charcuterie tables!
As a beginner in charcuterie table preparation, I found the eBook to be an excellent resource. The guide is comprehensive and detailed, providing step-by-step instructions that are easy to follow. The styling checklist was also incredibly helpful for ensuring nothing was missed during the process. My guests were thoroughly impressed with my first attempt at creating a grazing table!
wow
The styling checklist alone would be worth the price of admission; throw in the expertly written eBook on creating perfect Charcuterie Tables...now we're talking about serious value here folks!
A must-have for anyone who loves entertaining. Simply brilliant!
Using this guide transformed my usual haphazard food arrangements into eye-catching works of art that had everyone raving about them at our last get-together! It’s well-structured, easy-to-follow and provides valuable insights into crafting perfect charcuterie tables every single time.
recommend
This Ultimate Charcuterie Guide is more than just an eBook—it’s practically a masterclass in crafting exquisite grazing tables! The level of detail provided takes into account various elements such as color coordination, portion sizing, ingredient selection—everything you need to know essentially—and presents it in an accessible manner which anyone can understand easily without feeling overwhelmed or confused. Plus having everything digitally means no unnecessary clutter or paper waste too which is fantastic bonus point for sustainability lovers like myself out there. The accompanying Styling Checklist adds another layer of value as well: It helps keep track of each step along the way ensuring nothing slips through cracks leading towards achieving truly stunning results every single time!
This eBook and checklist combo is a lifesaver for hosting. So helpful!