SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
👌 This eBook is the stuff of dreams! Seriously, it's like having a personal assistant showing you how to get your entryway in order. Now I can finally find my keys when I need them 😂 The AI planning tips are super cool too! 🙌
Who knew an organized entryway could help eliminate decision fatigue? This guide did wonders!
Hands down, the best guide for decluttering your entryway. Love it!
Wow, just wow! Who knew that organizing an entryway could make such a huge difference? This guide has made our busy family home so much more manageable. Goodbye clutter and hello stress-free mornings!
I'm seriously impressed with how this guide has transformed my small apartment's entrance space.
Saving time each day because of this eBook—what's not to love?
This eBook is a lifesaver! No more tripping over shoes and bags in my hallway.
This guide isn't just about making your space look pretty—it’s practical and oh-so-effective. It’s helped me declutter, create zones for storage (who needs trendy furniture anyway?), and establish routines that actually stick. Plus, the styling tips added some serious visual appeal to my once drab entryway.
The AI prompts are genius - they've made planning and maintaining so much easier.
i never thought i'd be this excited about an organized entryway but here we are 🤷♀️ this ebook taught me why it matters more than i ever realized - less daily stress? yes please! also loved learning how ai can help keep everything tidy long-term 👏
This isn't just about tidying—it’s about creating routines that make cleaning automatic.
No expensive renovations needed, just practical steps to efficiency. Worth every penny!
The best part of this guide is its adaptability—whether you live in a small apartment or have a bustling family home, there's something for everyone. And let's not forget the final checklist; it keeps everything running smoothly even after all the initial hard work is done.