SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just finished reading this ebook and it's a lifesaver! It provides clear, practical advice on what to feed kittens at different stages of their growth. The checklists are super handy for meal planning too.
Incredible insights on AI tools for feeding choices. Tech meets tails indeed.
I recently came across a fantastic ebook that truly helped me get my new kitten on the right track when it comes to healthy eating habits. From the start, it was clear this guide was created with love and care for our furry friends, offering easy-to-follow advice at every step of the kitten's growth journey. It doesn’t matter whether you’re a first-time pet parent or have had cats before—the step-by-step approach ensures you’ll know exactly what to do for your kitten's nutrition, no confusion involved. I particularly appreciated Chapter 2, where I learned how to choose between wet, dry, and raw food options based on my kitten’s specific needs. It was a total game-changer, helping me feel confident in the food choices I was making. What made the book even more special were the real-life stories it shared about kittens like Luna, Milo, and Peanut—these heartfelt stories really showed how proper nutrition can transform a pet’s life, and it made me feel even more connected to the whole process. Additionally, the checklists included throughout the book were incredibly helpful and saved me so much time when planning meals. They kept me organized and made feeding my kitten so much easier. One of the most remarkable things about this guide is how it blends expert-backed nutritional science with practical, everyday advice. It’s not just a list of dos and don’ts, but actual, usable guidance that I could apply right away. Plus, the warm, conversational tone made reading it feel more like chatting with a knowledgeable friend rather than studying a textbook. I also found it fascinating how tech-savvy the book is. There’s even an entire chapter dedicated to AI tools and smart technologies that help make better feeding decisions. It’s amazing how the book incorporates modern technology into something as simple as feeding a kitten, making it clear that staying updated on the latest resources can make all the difference. If you're bringing home a kitten for the first time or you’re a seasoned pet owner who wants some fresh, straightforward feeding advice, this ebook is definitely worth downloading. It’s full of value and insight, without ever overwhelming you. In the end, giving our kittens the best start in life—especially in terms of nutrition—is vital for their overall health and happiness. So if you're serious about your kitten’s well-being, this ebook is an essential resource that I highly recommend 🔥🔥🔥
This guide is fantastic - it's easy to follow and backed by science. I loved the case studies, especially Luna’s story. Made me feel more confident about feeding my new kitten right!
This book is the perfect blend of expert-backed nutrition science and practical, real-world advice. I've been able to confidently understand what food to start my new kitten on without feeling overwhelmed. It's made feeding time less stressful and more enjoyable for both me and my new friend!
The chapter on decoding cat food labels was an eye-opener! Now I can make informed choices without falling for marketing traps.
I found the tips in 'Tech Meets Tails' really helpful in making better feeding decisions with smart tools. Plus, the hydration advice has made a huge difference for my fur baby.
I've always been a cat lover, but bringing home my first kitten had me in knots. I didn't know what to feed her or how often and the internet was full of conflicting advice. Then I stumbled upon this eBook and it's been such a relief! It's not just any guide; it takes you through every stage of your kitten’s life, explaining exactly what they need nutritionally - from 4 weeks old right up to adulthood. What struck me most is its practicality: real case studies (hello Luna, Milo, and Peanut), vet insights and even AI tools for smarter feeding choices 🙀! Plus, everything is backed by science which gave me so much confidence. The best part? It doesn’t end at food; there are tips on building healthy habits for life – hydration, routine etc., something I hadn't thought about before 😅. And let’s not forget those handy checklists that make decision-making super easy 👍🏼! So if you're feeling overwhelmed like I was about feeding your new fur baby right - don't be! This guide has got you covered 😸.
Downloaded this guide when we brought home our first feline friend... best decision ever! It helped us build healthy eating habits from day one leading to a happy kitty 😺
Love the practical step-by-step guidance! Kitten feeding made easy 😻
As someone who loves tech gadgets as much as cats—I was thrilled when I saw there’s even a chapter dedicated to how AI can help feed your furry friends better! This eBook goes beyond just being informative—it makes feeding your kitten a fun and engaging process.
I was so confused about what food to start my new kitten on but this guide cleared up all that confusion 🙌 It goes beyond just feeding guidelines, even teaching me how to read cat food labels properly (who knew there were marketing traps!). The case studies of kittens who transformed through proper feeding are really inspiring. And the best part? It’s all backed by science 💪 Highly recommended for any new or experienced pet parents out there.
The case studies of Luna, Milo and Peanut were so insightful. Real kittens, real results.
I've been a cat parent for many years, but this guide was still an eye-opener! It's packed with practical advice and real-life examples that make understanding kitten nutrition easy. The chapter on reading labels like a pro has already saved me from falling into marketing traps. Highly recommended!
Just brought home our first feline friend and couldn't be happier with this eBook. It's incredibly well-organized, easy to follow, and full of actionable checklists. I love how it takes the guesswork out of feeding our new furball.
As a first-time pet parent, this eBook took away all my confusion about kitten nutrition. Instant access post download meant I could start implementing changes immediately.
This digital guide is an absolute must-have for anyone bringing home a new kitten. I especially loved the case studies about kittens like Luna, Milo, and Peanut—it made everything feel so relatable! Plus the instant download means you can start making better feeding decisions right away.
Finally decoded cat food labels, thanks to this guide. No more marketing traps!
If you're confused about what food to start your kitty on—this book is for you! The step-by-step guidance for every age and stage of kittenhood is invaluable. And it's all backed by science which gives me peace of mind knowing my little one is getting the best care possible.
This isn't just another generic guide; it blends expert knowledge with real-world examples which makes understanding kitten nutrition so much easier and less overwhelming!
This resource is a lifesaver for new kitten parents like me. Confidence over confusion!
Just downloaded this eBook and wow, it's amazing! 😍 It's super easy to follow with step-by-step guidance for every stage of my little furball's life. I love how it blends expert advice with real-life examples, like Luna and Milo 🐱 The checklists are a lifesaver - no more second guessing at meal times. Plus, the instant download means you can start feeding your kitten right immediately!
The tips in this ebook have helped us build healthy eating habits for our kitten from day one. Particularly useful was Chapter 5: Common Feeding Problems and How to Solve Them; we were able to avoid potential pitfalls thanks to these insights!
I found myself constantly referring back to this handbook during mealtime milestones—it’s just that handy! With its warm tone, visuals, examples and quick checklists—I felt confident in making informed decisions about my new pet’s diet.
Just downloaded this guide and wow, it's a lifesaver! I was so confused about what to feed my new kitten but this eBook gave me confidence. Love the step-by-step guidance for every age of kittenhood.
This is not your average feeding guide. It combines expert nutrition advice with practical tips that you can apply right away. The case studies are a nice touch too, really helped me understand proper feeding.
I've read many articles online but none were as comprehensive as this one. From understanding labels to choosing the right food type, it covers everything!
The checklists and daily meal plans have made feeding time so much easier now. Plus, they recommend some great apps which help simplify decisions even further.
What I appreciate most about this guide is its evidence-based approach - all recommendations are backed by science and expert insights. No more second-guessing if I'm doing things right!
Last but not least, love how they emphasize building healthy habits for life including routine hydration tips and wellness practices - truly holistic in its approach!