SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, what an innovative approach! Using AI tools has made our routines visual and interactive which keeps the kiddos engaged. Plus real-life case studies make it super relatable 💯.
Breakfast ideas were a hit with my kids and super quick
Mornings in our house used to be a whirlwind, filled with stress, meltdowns, and endless power struggles. But ever since I picked up this guide, everything has changed for the better. We now start the day on a calmer, more positive note, and the shift in our morning routine has made such a huge difference. One of the most eye-opening sections for me was the one on setting the tone for your child’s day. It truly helped me understand the importance of routines and how kids' psychology impacts their mood. Armed with this knowledge, I introduced calmer wake-up rituals, and I’ve noticed my little ones transitioning from sleep to action with much more ease. The quick breakfast ideas in this guide are also a game-changer. They're not only nutritious and balanced but incredibly time-saving—no more scrambling to get something healthy on the table! The guide also tackles common morning struggles like dressing dramas and forgotten homework, offering practical strategies that genuinely work. One of the best things about it is how it helps streamline everything, even the packing of backpacks. No more lost pencils or missing assignments! What sets this guide apart is how it blends actionable advice with a deep understanding of child psychology, making it both insightful and practical. I also love the tech-savvy approach—AI tools and free apps that track routines in a visual, interactive way. It’s an innovative and modern way to stay on top of things. With these strategies, my kids feel more confident, independent, and prepared each day. The routines we’ve implemented don’t feel rigid or stressful, and they’re completely adaptable to our family’s needs. I can’t recommend it enough for any parent looking to turn chaotic mornings into smooth, stress-free ones. It’s truly a must-have! 👍
What a lifesaver! This guide has transformed our mornings. The kids are more independent and confident, and I'm less stressed. Love the tech tips too!
Say goodbye to morning chaos! Quick breakfast ideas have been a godsend - healthy AND time-saving. Plus, dressing drama is now history.
No more dressing drama, thank you for the strategies!
I used to dread mornings with my toddlers but not anymore. The calm wake-up rituals suggested in this guide make transitioning from sleep so peaceful...blissful even 😊
This isn't just advice, it's a system you can tailor to your family 👍 My kids' moods have improved drastically since we started following these routines.
Fantastic tool for homeschooling families like ours! It's helped us create predictable routines without being rigid or unrealistic. And the AI tools? Super innovative and helpful!
Love the calm wake-up rituals, mornings are so peaceful now!
Packing backpacks has never been this efficient, really saves time
since getting this digital guide, our mornings have transformed. I used to dread the daily struggle of waking up my kids and preparing them for school. but now, we've got a system that actually works! what stood out to me was the section on calm wake-up rituals - it's helped us transition peacefully from sleep to action. there's also some really useful tips on how to dress without drama (trust me, it's possible!). I've noticed my kids feeling more confident and independent since we started following these strategies 😊 plus, who knew tech-savvy solutions like AI tools and creative prompts could be so helpful in managing morning routines? definitely worth checking out if you're struggling with chaotic mornings.
Love this guide! The calm wake-up rituals made mornings so much easier. No more morning stress and the kids seem happier too.
I'm amazed by how much smoother our mornings are now thanks to the backpack packing system - everything ready on time without any last-minute panic.
this is a lifesaver for busy parents, quick breakfast ideas are great and save so much time, plus they're healthy!
The tech-savvy solutions are genius, makes tracking routines fun😊
The tech-savvy solutions suggested here are amazing. Using AI tools to manage routines was something new but it's working wonders.
Tech solutions are innovative and easy to follow - a big win!
This isn't just advice, it's a system that you can adapt to your family. It has made our mornings smoother with better moods all around :)
Love this guide! It's helped us establish calm wake-up rituals, now the kids transition smoothly from sleep to action. No more morning chaos, yay! 😊
I'm a homeschooling mom and let me tell you - this guide is something else! It has made our mornings smoother without imposing rigid schedules or unrealistic expectations. The blend of child psychology with real-world examples is refreshing and very practical. My favorite part? The quick and nutritious breakfast ideas that save time without sacrificing health 🍎🥦 Not only do they taste great, but they also keep my kids energized throughout their lessons! And the best thing about all of this is watching them develop better moods, focus, and readiness for their day ahead 👏 This isn't just advice; it's a flexible system that can be adapted according to your family’s needs.
saves time and keeps things predictable. great guide
Wow, strategies for dressing without drama really work. My kids now dress up independently - big win!
This is a must-have for all parents. The quick and nutritious breakfast ideas are a lifesaver - healthy food that doesn't take forever to prepare.
Breakfast ideas are quick and healthy, kids love them 😊
This system really boosted my kid's confidence for school
The dressing strategies in this guide have saved my mornings. Less drama, less stress and more time for me...and my coffee ☕️!
Love the calming wake-up rituals, no more morning fights!