SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide is a breath of fresh air. It's comprehensive, easy to follow and most importantly, it tackles a very important topic in an age-appropriate way.
If there’s one thing we should all agree on when raising our kids, it’s teaching them about respect and boundaries – two key aspects of understanding consent at any age level! But let's face it: sometimes even us adults struggle with these topics so imagine trying to explain them effectively to little ones? That's where this amazing guide comes in handy! Not only does it simplify complex ideas into digestible chunks perfect for younger minds but also offers practical strategies parents & teachers alike could use daily reinforcing these crucial lessons consistently over time.
Finally! A resource that helps teach kids about consent in simple terms they can understand. I'm really happy with this purchase 🙌
As an educator, I find this tool invaluable. It's well-structured and makes teaching consent to my students much easier.
i was sceptical at first but wow! the impact on my child has been phenomenal i love how it simplifies such complex topics 👍
ok
This guide truly stands out amongst other educational tools I've come across for teaching kids about consent. Its strength lies not only in its comprehensive coverage of the subject matter but also in its presentation style which is clear, concise yet detailed enough for kids to grasp easily without feeling bored or overwhelmed. Plus points for being available as a digital download making it instantly accessible post-purchase.
The digital download feature is super convenient - got mine instantly after purchasing. The content? Top-notch!
necessary
Who knew learning about consent could be made so straightforward for kids? This guide does just that and more!
Teaching our little ones about respect and boundaries just got easier with this amazing tool. The way it breaks down such essential topics into easy-to-understand language is simply commendable. Plus, its digital format means you get immediate access post-purchase which is super convenient!
this product deserves all the stars ✨✨✨ practical tips clear instructions couldn't ask for more
recommend
I'm absolutely thrilled with this product! As an educator who works closely with young children, finding resources that are both informative and engaging can be quite challenging. This guide manages to do both effortlessly while tackling such an essential subject matter like consent. It respects children's intelligence by explaining concepts clearly without dumbing things down or overwhelming them. The instant download feature makes accessing this resource super quick and hassle-free too!
Absolutely thrilled by how effective this guide is in explaining consent to children. Highly recommend!
I appreciate how this resource respects children's intelligence while breaking down such a crucial concept.
Such a gem! Easy to understand and implement. A must-have for all parents.
worthwhile
A+ guide, breaks down complex topics into digestible chunks. Kids love it!
As a school counselor, I'm always on the lookout for resources that can aid in teaching crucial life skills to children. This guide has proven to be one of the best finds yet! It simplifies the complex issue of consent into terms kids can easily grasp. The instant download feature is also a great plus - I was able to access it immediately after purchase.
This download is magic - makes teaching consent to kids a breeze 🍃
Worth every penny! Simplifies important lessons on respect and boundaries.
As a parent, I've always struggled with how to approach the topic of consent with my children. It's such an important concept that they need to understand from a young age, but it can be difficult to explain in terms they'll comprehend. This guide has been a lifesaver - it breaks down the concept into simple, easy-to-understand language and provides practical tips on how to reinforce these lessons in everyday life. The digital download feature is also really convenient - I was able to access the content immediately after purchasing.
Brilliant resource, instant download feature is the icing on the cake 🎂
Impressive