SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this guide! It's not just about numbers, it gives real-life context which makes the whole tracking process easier. I've started spotting health issues in my pets early on by smarter tracking.👍
I've been using this guide for a while now and I can't stress enough how much of an impact it's made on the health management of my pets. The importance of pet weight tracking is often overlooked, but this resource explains why it matters more than you think. It even sheds light on the hidden impacts of small weight changes! One thing that stood out to me was when they explained when tracking becomes a true health tool - that really changed my perspective. They offer actionable cat and dog weight tracker tool ideas which are practical and actually work! These tools are simple enough for daily use at home, yet smart with AI-enhancements explained in plain language (which I appreciated). Plus, they point out common mistakes us pet owners make with weight tracking and provide guidance on how to avoid them – super helpful! This guide not only helps spot potential health issues early through smarter tracking but also saves time by focusing on realistic methods suitable for both cats and dogs regardless their age or size. What makes this resource stand out is its balance between raw data and real-life It’s funny how something so simple can quietly change the way you care for your pets—but that’s exactly what happened for me with this guide. I’ve been using it for a while now, and I genuinely can’t stress enough the difference it’s made in how I approach my cats’ and dog’s health. Pet weight tracking is one of those things many of us overlook, and this resource does a great job explaining why it matters far more than most people realize. It even dives into the hidden effects of small weight changes, which really opened my eyes. What really shifted my mindset was the section explaining when tracking turns into a true health tool rather than just a number on a scale. That perspective alone made the process feel more meaningful and intentional. The guide offers actionable cat and dog weight tracker tool ideas that are practical and, importantly, realistic to stick with. They’re simple enough for everyday use at home, yet still feel smart and forward-thinking, especially with the AI-enhanced options explained in plain language (which I genuinely appreciated). I also liked how the guide slows things down and encourages observation alongside tracking. It talks about noticing patterns, routines, and subtle behavioral changes that often connect with weight fluctuations—something I hadn’t really considered before. This extra context helped me feel more confident interpreting results instead of second-guessing every small change. It made the process feel less clinical and more aligned with day-to-day pet care. Another big plus is how clearly it points out common mistakes many pet owners make when tracking weight, along with practical advice on how to avoid them. That alone saved me a lot of frustration. Overall, the guide helps spot potential health concerns earlier through smarter tracking, while also saving time by focusing on methods that actually fit real life—for both cats and dogs, regardless of age or size. What really makes it stand out is the balance between raw data and real-life context, so you’re not overwhelmed by numbers alone. With the flexible ideas provided, I was able to adapt everything into my routine and turn weight tracking into a sustainable long-term habit 🙌 If you’re someone who wants to take a more proactive approach to your pet’s health—or you’ve tried tracking before but struggled with consistency or understanding the results—this is definitely worth checking out.context – no need to be overwhelmed by just numbers anymore! With flexible ideas provided, I could easily adapt them into my lifestyle making weight tracking a sustainable long-term habit 🙌 If you're like me who wants proactive measures towards your pet’s health or if you’ve tried other methods before but had trouble staying consistent or understanding results then give this one a try – totally worth it!
Love the smart tracking, so easy!
this is a lifesaver for new pet owners like me who want to build good habits early on. it explains everything in simple language, even the AI concepts! plus, i can adapt the tools to fit my lifestyle... no complicated systems needed 😺🐶
This is a must-have for any pet parent like me who wants to be proactive about their furry friend's health. The clear explanations when tracking becomes a true health tool are amazing.
Saves time and spots health issues early
I used to struggle with consistency when tracking but not anymore! This guide provides clear guidance on turning weight tracking into a sustainable habit. Also love how it balances data with real-life context, not just numbers.
this guide on weight tracking for our furry friends is a breath of fresh air. it's more than just numbers and data, it's about understanding the context behind those figures. i've tried other methods before but they were too complicated or didn't make sense to me. this one though? simple, practical, and actually works! 🙌 it saves me so much time because I can use everyday tools at home. no need for fancy equipment or systems that are hard to understand. plus, i love how flexible it is – you can adapt the ideas to your lifestyle and pet’s needs 👍.
I was struggling with weight tracking for my cat and dog but this resource has changed everything! It saves time by focusing on practical methods that actually work. A big thumbs up from me!
finally, weight tracking that makes sense
The guidance offered here on turning weight tracking into a sustainable long-term habit is so valuable. Plus, it works for cats and dogs of all ages and sizes - perfect!
What I love most? This guide offers flexible ideas you can adapt to your lifestyle - no more complicated systems! And it helps avoid common mistakes we pet owners make with weight tracking.
As an experienced dog owner, I found this resource extremely insightful in helping me track my pup's health better than ever before! It explains why even small changes in weight matter and how tracking them could be a potential lifesaver for our pets 🐶🐱 . The guidance provided makes turning weight tracking into a long-term habit seem achievable rather than daunting ✅ . What sets this apart from others is its smart AI-enhanced concepts - explained in plain language anyone could comprehend easily! This has truly helped me spot health issues early through smarter tracking; definitely recommend!
Mistake-proof and realistic methods 👍
Love this guide! It's helped me understand why my pet's weight matters so much. I've started tracking and already noticed some small changes. The tips are practical, easy to follow and work for both my cat and dog.
This resource has been invaluable in helping us spot potential health issues early through smarter tracking. We've saved time by focusing on realistic methods that actually work - all thanks to this guide!
perfect for my lifestyle, adaptable tools
Avoiding common mistakes has never been easier since getting this guide. It points out what many pet owners get wrong with weight tracking and shows you how to avoid them – super useful!