SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a first-time parent, I was overwhelmed with the responsibility of tracking my baby's developmental milestones. I found myself constantly worrying if my child is on track or if I'm missing something crucial. That's when this eBook came into play and it has been nothing short of a blessing! It provides clear, practical advice that is easy to implement. The information is well-organized and straightforward which makes it an invaluable tool for any caregiver or parent like me. Not only does it equip you with knowledge about what to expect at each stage but also reassures you that every child develops at their own pace. This guide has given me so much confidence in my parenting journey!
👍 This ebook guide is super handy! It's made tracking my little one's milestones so much easier. Totally recommend it.
Insightful
Absolutely love this practical guide, it’s given me the confidence I needed in monitoring my child’s development.
Great resource for new parents like me, who have no idea about kids' developmental milestones.
I've always known how important it is to keep track of kids' developmental milestones but never really knew how until I stumbled upon this eBook guide. From understanding what milestones are critical at different ages, to knowing how best to support your child’s development - this book covers everything! It's not just informative but highly engaging too, making the learning process enjoyable rather than daunting. The author did an excellent job breaking down complex concepts into digestible chunks even for those without any medical background like myself.
I was always worried about missing something important in my kid's growth stages. But now, thanks to this fantastic resource, I feel more assured and confident!
recommend
This book has been a lifesaver for me as a first-time parent. The advice is clear, concise and easy to follow 👏
i've found this guide very useful for understanding what milestones i should be looking out for with my kids. its helped ease some of the anxieties that come with parenting 🙌
ok
With twins at home, keeping track of their developmental progress was mind-boggling until I got hold of this amazing e-book! A must-have tool indeed.
Helpful
A must-have tool for all caregivers and parents out there. Can't recommend enough!
I was always on edge about my child's progress, but this guide has eased my worries significantly.
I’m not usually one to write reviews but had to share how helpful this ebook guide has been in navigating parenthood - highly recommended!
Such a practical guide! It's been immensely helpful in my parenting journey.
necessary
This ebook guide on tracking children’s developmental milestones has been a godsend for me as a new dad! Before reading through this comprehensive yet user-friendly resource, I felt lost and unsure about whether my son was progressing as he should be – now, however, things couldn’t be more different! With all its practical tips and insights neatly packed into one handy source of reference ,I feel empowered in navigating through fatherhood .The relief from anxiety alone makes this purchase worthwhile !
An excellent resource! It provides comprehensive yet simple guidelines on kids' developmental milestones which are incredibly useful.