SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glacere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glacere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the daily calming techniques, been using them with my kiddos and wow, what a difference! Stress levels down 🙌
As someone who’s been working with kids for years, this guide has completely changed how I handle stressful situations. The first chapter alone was a game-changer, helping me understand how stress shows up in kids. The breakdown of different age groups and their specific triggers was eye-opening and has helped me respond better to kids in my care. 🤯 Chapter 2 is packed with practical tips – from daily habits that build resilience to quick calming techniques that work in the moment. The real-life case study of turning around a stressful afternoon was so inspiring! It shows just how impactful the right approach can be. 🙌 Chapter 3 addresses common mistakes we make when trying to help kids manage stress, and offers ways to avoid making things worse. It’s a great reminder to check in with ourselves and adjust our approach. Finally, Chapter 4 blends modern tech with stress relief strategies. I loved the AI-guided mindfulness exercises, journaling prompts, and creative activities that make the process feel fresh and innovative. 💻💆♂️ What sets this guide apart is its perfect balance between science, real-life examples, and cutting-edge tech tools, all explained simply and without jargon. Whether you’re a parent, caregiver, or teacher, this guide offers practical, compassionate solutions. It’s an invaluable resource I’ll keep coming back to! 😊
so helpful, stress is finally manageable!
this guide is gold. understanding triggers by age has helped me help my students navigate their emotions.
The resilience-building strategies in this guide are top-notch 👍 Feeling more confident supporting emotional regulation now – less power struggles at home too! Also loved the tech-based approaches for calmness.
love the blend of psychology and tech!
The blend of psychology and technology in this guide is unique. AI-supported activities? Yes please!
Wow, this guide has made such a difference in our home. It's helped me understand what triggers my kids' stress and how to avoid common pitfalls that could make it worse. Plus, it's super easy to follow - no jargon!
the real-life case study was eye-opening 👍
I was making mistakes that made stress worse without realizing it. This guide opened my eyes and now I feel more confident supporting emotional regulation.
I've been a teacher for over 15 years and let's be real, dealing with kids' stress can feel like navigating a minefield. This guide is an absolute gem! It provides insight into what stress looks like in children and even breaks it down by age group - super helpful to understand my students better. I was particularly drawn to the practical tips on daily habits that help ease stress; quick calming techniques, creative outlets for emotions... all simple yet effective tools that I could use right away in my classroom. One afternoon was going south fast but using these techniques turned things around beautifully 😊 The chapter about common pitfalls is also enlightening; it helped me identify mistakes that were actually making the situation worse. Now I know better how to approach conversations about stress without adding fuel to the fire.
The case study about turning around a frustrating afternoon was so relatable 😅 Now I've got practical tools to handle those situations better.
love the practical daily habits 😊
This guide is a lifesaver! The practical daily habits and quick calming techniques have significantly reduced my child's stress. I love the blend of psychology and technology, especially the AI-supported activities.
Love this guide! The practical daily habits are so helpful and the calming techniques work wonders. It's been a game changer in our house.
This guide has been a lifesaver for me as an educator, especially understanding what stress looks like in kids. Great blend of science and real-life examples!
transformed our daily power struggles! 😌
I'm a teacher who found this resource incredibly useful. It not only helps with understanding kids' stress but also provides creative outlets for emotions which are simply fantastic! Highly recommended.
The AI tools suggested here are really cool! Also love how it shows us common pitfalls to avoid with kids' stress. Highly recommend.
As a parent of two energetic boys, this guide has been nothing short of amazing 🙌 It not only gave me confidence in supporting emotional regulation and resilience (bye bye power struggles!) but also introduced modern approaches blending psychology and tech. My favorite part? Using AI-supported activities which are free! These include mindfulness exercises guided by ChatGPT, journaling prompts, etc... they're engaging enough to keep the kiddos interested while promoting calmness at the same time 👍 Plus everything's explained in simple human language so you don't need to be a tech whiz or psychologist to get it! If you're looking for realistic compassionate strategies for reducing your child’s stress levels then look no further!
understanding kids' stress made so much sense
Wow, I feel more confident supporting my child's emotional needs now. The case study was super relatable too!
those calming techniques work wonders
As an educator, I appreciate the science-backed insight of this guide. The real-life examples were relatable and helpful in turning frustrating afternoons around. And those AI tools? Simply amazing!
If you're struggling with power struggles or emotional blowups...this is your answer!! Love the creative prompts for emotions.
this guide has been a godsend for my classroom